99xo processes all payment data through encrypted, certified channels to protect Pakistani players.
At 99xo, your personal information is treated with the same care we apply to your money. This policy explains exactly what data we collect, why we collect it, how we store it, who can see it, and what rights you have as a Pakistani player on our platform. We have kept the language straightforward so it is actually readable.
Before you read the full policy, here is a plain-language summary of what 99xo commits to on data privacy.
99xo does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies. Your data stays within the 99xo ecosystem and is only shared with service providers who need it to operate your account.
Every connection to 99xo is encrypted using TLS. Payment data is processed by certified payment processors and never stored in readable form on 99xo servers. Your CNIC or passport documents are stored in a secured, access-controlled environment.
99xo collects only the data that is necessary to operate your account, process payments, verify your identity, and comply with applicable regulations. We do not collect data for the sake of it, and we do not ask for information we do not need.
Pakistani players at 99xo have the right to access the personal data held about them, to request corrections, and to request deletion where permitted. These rights can be exercised by contacting 99xo support at any time.
99xo retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once your data is no longer needed, it is securely deleted or anonymised.
99xo only sends you promotional communications if you have opted in to receive them. You can opt out of marketing messages at any time by updating your communication preferences in your account settings or by contacting support.
99xo processes all payment data through encrypted, certified channels to protect Pakistani players.
This Privacy Policy describes how 99xo ("we", "us", "our") collects, uses, stores, shares, and protects the personal information of players who register and use the 99xo platform at 99xo.cash. It applies to all Pakistani players and to all 99xo products, including casino games, sports betting, live dealer tables, and promotions.
By creating a 99xo account or using any part of the platform, you acknowledge that you have read this Privacy Policy and consent to the practices described here. If you disagree with any part of this policy, you should not use 99xo.
99xo is committed to protecting the privacy of every player who uses our platform. We understand that Pakistani players entrust us with personal and financial information, and we take that responsibility seriously. This Privacy Policy is designed to explain our practices clearly, without legal jargon that obscures what is actually happening with your data.
This policy was last revised in June 2025. We may update it from time to time as our platform evolves or as applicable regulations change. When significant changes are made, we will notify registered 99xo players via their registered contact method. The date at the top of this page always reflects the most recent revision.
If you have any questions about how 99xo handles your personal data, you can contact our support team at support@99xo.cash or through live chat at any time. We will respond to data-related enquiries within 5 business days.
99xo collects personal data in several ways – directly from you during registration, automatically as you use the platform, and through identity verification processes. Here is a breakdown of each category:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration form & KYC verification |
| Contact Data | Pakistani mobile number, email address | Registration form |
| Financial Data | Payment method type, transaction amounts, deposit/withdrawal history | Payment processor, platform logs |
| Verification Documents | CNIC scan, passport copy, proof of address | KYC document upload |
| Gaming Activity | Game history, bet amounts, session durations, win/loss records | Platform activity logs |
| Technical Data | IP address, device type, browser, operating system, time zone | Automatic – server & cookie logs |
| Usage Data | Pages visited, features used, click patterns, session length | Automatic – analytics tools |
| Communication Data | Support chat transcripts, emails sent to 99xo | Your communication with 99xo |
99xo does not collect sensitive personal data such as biometric identifiers, health data, or religious or political affiliations. We do not collect data from children under 18, and any account found to be held by a minor is immediately closed and associated data deleted.
99xo uses your personal data for specific, legitimate purposes only. We do not collect data without a clear reason. The primary purposes are:
All 99xo game activity is recorded securely and used only to maintain accurate player histories.
Handling financial data responsibly is critical at 99xo because our platform processes real PKR transactions for Pakistani players. Here is how we approach payment data specifically:
When you make a deposit via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or a Visa/Mastercard, the transaction is processed by a certified third-party payment processor. 99xo receives confirmation of the transaction outcome and the amount – we do not receive or store raw card numbers, mobile wallet PINs, or banking credentials.
Transaction records – amounts, dates, methods, and account references – are retained by 99xo for a minimum of five years to comply with anti-money laundering record-keeping requirements. This retention period may be extended if a transaction is under review or if required by a regulatory authority.
99xo will never ask you to share your Easypaisa PIN, JazzCash password, bank login credentials, or card CVV number via any communication channel. If anyone claiming to be from 99xo asks for this information, do not provide it and contact our support team immediately.
99xo uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use our site. This section explains what we use and why.
What are cookies? Cookies are small text files stored on your device by your browser when you visit a website. They allow the website to recognise your device on subsequent visits and to store certain preferences or session data.
99xo uses the following categories of cookies:
You can control cookie settings through your browser preferences. Most modern browsers allow you to block or delete cookies, though doing so may affect how 99xo functions. Essential cookies cannot be disabled without disrupting core platform features such as login and game loading.
99xo does not sell your personal data. We share data only with third parties who need it to perform specific functions that support the operation of the platform. All third parties who process personal data on behalf of 99xo are contractually required to handle it securely and to use it only for the specified purpose.
Categories of third parties who may receive limited personal data from 99xo include:
No personal data is shared with third-party marketers, advertising networks, or data brokers. If this ever changes, 99xo will update this Privacy Policy and notify all registered players before the change takes effect.
99xo keeps your gaming activity private – your data is never shared with third-party marketers.
Protecting your personal data from unauthorised access, loss, or misuse is a core operational priority at 99xo. We implement layered security controls across our infrastructure, processes, and the third parties we work with.
Key security measures at 99xo include:
Despite these measures, no digital platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal data, 99xo will notify affected players as required by applicable law and take immediate remedial action.
99xo retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
When personal data reaches the end of its retention period, it is either securely deleted or anonymised so that it can no longer be linked to an individual player. Anonymised data may be retained indefinitely for aggregate analytics and platform improvement purposes.
As a player at 99xo, you have rights over the personal data we hold about you. These rights can be exercised by contacting our support team at support@99xo.cash. We will respond to all rights requests within 5 business days.
You can request a copy of all personal data 99xo holds about you. We will provide this in a readable format within 5 business days of verifying your identity as the account holder.
If any personal data we hold about you is inaccurate or incomplete, you can request that we correct it. We will update the data and notify you once the correction has been made.
You can request that 99xo delete your personal data. This right is subject to limitations – data that must be retained for legal compliance (such as financial records) cannot be deleted until the applicable retention period has passed.
You can ask 99xo to restrict the processing of your personal data in certain circumstances – for example, while a correction request is being reviewed or while you are considering whether to request deletion.
You can request a copy of your personal data in a structured, machine-readable format where technically feasible. This right applies to data you have provided to 99xo directly, such as account profile information.
Where 99xo processes your data based on your consent – such as for marketing communications – you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before you withdrew consent.
99xo sends promotional communications – including new game alerts, PSL betting market announcements, bonus offers, and cashback updates – only to players who have opted in to receive them. Marketing communication is never sent to players who have not opted in, and opting in is never a requirement for using the platform.
If you have opted in and wish to stop receiving marketing communications from 99xo, you can:
Opting out of marketing does not affect transactional communications, which include deposit confirmations, withdrawal notifications, account security alerts, and verification requests. These are necessary communications related to the operation of your account and cannot be turned off.
The 99xo platform may contain references to third-party services such as payment providers or game certification bodies. This Privacy Policy applies only to 99xo and to the data processed by 99xo and its authorised processors. It does not apply to any third-party website or service that you navigate to from 99xo.
When you interact with a third-party service – for example, completing a transaction through the Easypaisa or JazzCash app – you are subject to that provider's own privacy policy and terms. 99xo is not responsible for the data practices of third-party services.
99xo reviews this Privacy Policy periodically to ensure it accurately reflects our data practices. Changes may be made in response to platform updates, new regulatory requirements, or changes in how we process data.
When we make material changes to this policy – changes that meaningfully affect how your data is processed or what rights you have – we will notify registered 99xo players via email or via an in-platform notification before the change takes effect.
For minor changes, such as clarifying existing language or correcting typographical errors, we will update the "Last Updated" date at the top of this page without sending a direct notification. We recommend checking this page periodically if you want to stay current with our practices.
For any privacy-related questions, data rights requests, or concerns about how 99xo handles your personal information, contact us at support@99xo.cash. Our team will respond within 5 business days.
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